Digital Delivery Policy

All Larabelle crochet patterns are digital downloads. No physical items are shipped. This page explains how your files are delivered and how to get help if anything goes wrong.


How Your Digital Files Are Delivered

Once your payment is complete, your crochet pattern files are delivered:

  • Instantly to the email address you used at checkout

  • Immediately on the order confirmation page

  • Automatically through Shopify’s secure digital delivery system

There are no shipping fees, no waiting times, and no physical parcels.


Accessing Your Downloads

You can download your files in three ways:

  • From the order confirmation page right after checkout

  • From the download link in your email

  • From your account order history (if you created an account)

Your files remain available for future access unless you delete your account.


If You Have Trouble Downloading

If your files are:

  • missing

  • corrupted

  • not downloading

  • sent to the wrong email

just email us at larabellecrochet@gmail.com and we’ll resend them.

We respond quickly and make sure you receive your pattern.


Duplicate Purchases

If you accidentally buy the same pattern twice, contact us and we’ll resolve it by:

  • re‑sending the files, or

  • offering store credit


Refunds

Because digital files cannot be returned once delivered, all sales are final.

Please review your cart carefully before completing checkout.

For full details, see our Refund Policy.


No Physical Shipping

Larabelle does not ship physical goods. You will not receive:

  • tracking numbers

  • shipping notifications

  • postal deliveries

All fulfilment is digital.


Contact Us

If you have any questions about digital delivery, you can reach us at:

larabellecrochet@gmail.com 9 Aspen Drive, Leeds LS14 3DT, United Kingdom